Cancel your subscription

Manage your SnapDiff Pro subscription or stop future renewals. No need to contact support first.

Manage or cancel subscription (opens in a new tab)

Opens our secure billing portal, provided by Dodo Payments. Use the email address from your purchase to receive a secure sign-in link. No SnapDiff account or license key is needed.

How to cancel

  1. Open the billing portal above and enter the email address used at checkout.
  2. Follow the secure sign-in link in your email and select your SnapDiff Pro subscription.
  3. Choose the cancellation option, review its effective date, and confirm. Check that the subscription details show the cancellation.

Opening this page or the portal does not cancel anything. Cancellation is complete only after you confirm it in the portal.

What happens to my access and captures?

The portal shows when cancellation takes effect. If you cancel at the next billing date, Pro continues through the paid period shown there. When Pro access ends, Free limits and export branding apply. Your locally saved captures stay in your browser.

You do not need to uninstall SnapDiff or deactivate your license to cancel. Neither action cancels subscription billing. Cancellation does not automatically request a refund.

Cannot find your subscription?

Check that you used your purchase email address and look in your spam folder for the sign-in email. If access or cancellation is unavailable, contact SnapDiff with your order reference if available. Never send passwords, payment-card details, or license keys.

For billing terms and refund questions, see our Terms and Conditions.