Privacy Policy

Who we are

SnapDiff.co Developer operates SnapDiff and is responsible for the personal information we handle through its website, documentation, extension, and support correspondence. Contact us at snapdiffco@gmail.com with privacy questions or requests. Payment and other service providers also process information under their own applicable privacy policies.

Your captures stay local

Screenshots, annotations, saved comparisons, and optional accessibility reports are stored in IndexedDB in the browser profile where SnapDiff is installed. Settings, usage counters, and license state are also stored locally. SnapDiff does not upload your screenshots or accessibility reports, provide a cloud gallery, or automatically sync your library between installations.

Saved captures can include page URLs, titles, timestamps, viewport details, and language metadata. Accessibility reports can include element selectors and HTML snippets. Screenshots may contain personal or confidential information visible on a page. Review exports before sharing them; annotations do not securely erase information from unchanged originals.

Capture uses temporary access to the tab you invoke SnapDiff from. Chromium uses debugger access for certain features; Firefox uses browser capture and page-script APIs. A page you capture may still contact its own services, including when it reloads. This policy does not govern those websites.

Website and documentation visits

Serving web pages requires our hosting infrastructure to process technical request information, such as your IP address, browser information, requested URL, and request time. Hosting providers may maintain operational and security logs according to their configurations and policies.

The current website code does not include advertising trackers or third-party analytics. A theme preference may be saved in your browser's local storage. Browser detection runs locally to choose an appropriate install button. Free capture does not require a website account or a visit to our website.

When you contact us

The contact page opens your email app; it does not submit a form or upload files. If you send an email, we receive your email address, any name you provide, your message, and any attachments you choose to include. We use them to respond, investigate issues, and handle your request.

Our support address is hosted by Google's Gmail service. Your email provider and Google process email under their respective terms and privacy policies. See Google's Privacy Policy. Do not send passwords, full payment-card details, license keys, or unnecessary sensitive information.

Payments and licensing

Dodo Payments handles Pro checkout and subscription management. Information you provide at checkout, such as contact, billing, and payment details, is processed by Dodo and its payment providers. We may receive order, customer-contact, subscription, and transaction information needed to administer a purchase or resolve a billing issue. SnapDiff's website and extension do not collect full payment-card details.

License activation sends your license key and a device name based on your operating platform to Dodo. Validation and deactivation send the license key and license-instance identifier. These network requests also expose ordinary connection information to the service. License checks run periodically, normally weekly, and previously verified access may be retained during temporary outages.

Firefox requests optional permission for licensing authentication and technical information, along with access to the Dodo host. Missing or revoked consent prevents further license transmissions. Free capture does not require this consent. No screenshot pixels or accessibility reports are sent as part of licensing.

Why information is used and who receives it

We use information to provide requested functionality, answer messages, administer purchases, protect the service, and meet legal obligations. Where a legal basis is required, this can include performing a contract, our legitimate interests in supporting and securing the product, complying with law, or consent where required.

Information is shared with hosting, email, and payment providers as needed for those purposes, or where disclosure is legally required. We do not sell your personal information or share it for cross-context behavioral advertising. Providers may process information in countries other than your own; applicable legal requirements govern those transfers. Local screenshot storage is separate from these communications.

Retention, deletion, and your choices

Local captures remain until you delete them, clear extension storage, uninstall the extension, or lose the browser profile. Deleting a capture removes its associated local report but does not recall exported files or copies you have shared. There is no SnapDiff cloud backup to restore. Deleting captures does not reset the monthly Free allowance.

Support correspondence remains in our email account unless deleted. You may request its deletion; an unresolved issue, billing dispute, or legal recordkeeping obligation may require continued retention. Payment records and provider logs also follow the relevant provider's policies and legal obligations. We do not promise an automatic deletion schedule.

You can turn off accessibility checks, control browser permissions, clear local preferences, and decide what to export or email. Depending on applicable law, you may have rights to access, correct, delete, or receive a copy of personal information, object to or restrict processing, withdraw consent, or complain to a data-protection authority. Email snapdiffco@gmail.com to make a request. We may need to verify your identity. We cannot access or recover a library stored only in your browser.

Security, children, and policy updates

No storage or transmission method is completely secure. Protect your browser profile and review sensitive content before sharing it. SnapDiff is not designed for children under 13, and we do not knowingly collect their personal information through support or purchases. Contact us if you believe a child has sent us personal information.

We may update this policy when product functionality or data handling changes. The date above identifies the latest revision. For practical storage guidance, read Privacy and local storage. Our Terms and Conditions describe the terms of use.